Insights
Grit or quit: the power to walk away
Written by Mike Rea — 2024-12-18.Quitting, not as a failure but as a valuable decision-making tool
From my interview with Annie Duke, which I believe is worth summarizing:
Annie is the author of "Quit: The Power of Knowing When to Walk Away." Our discussion focused on the important, yet often overlooked, skill of knowing when to quit. She reframes quitting not as a failure but as a valuable decision-making tool in uncertain situations. Duke argues that all decisions are essentially bets, and quitting allows us to reassess those bets based on new information. She emphasizes that continuing with an unpromising venture is just as flawed as starting one poorly.
Using case studies, such as Mount Everest expeditions and Muhammad Ali's boxing career, she illustrates how "grit" should be balanced with the wisdom to know when to quit. Additionally, she introduces the "monkeys and pedestals" framework from Google X to suggest effective project planning and timely cessation of unproductive pursuits. Overall, her message advocates for a more strategic and data-driven approach to decision-making, highlighting the importance of recognizing and responding to negative signals.
Critically Analyzing Annie Duke's Argument for Quitting
Annie Duke argues that quitting is a critically undervalued skill in decision-making. She posits that society’s emphasis on persistence and grit often leads individuals and organizations to cling to failing endeavors long past the point where quitting would be beneficial.
Duke contends that quitting is not synonymous with failure. Instead, it represents a rational, data-driven decision to reallocate resources to more promising pursuits. By recognizing and acting on signals of impending failure early, individuals can avoid substantial waste of time, energy, and resources.
The Psychology of Quitting
Several psychological factors impede our ability to quit effectively:
1. Omission/Commission Bias: We perceive inaction (sticking with the status quo) as less deliberate than taking action (switching), leading us to passively accept the losses associated with continuing a failing course of action.
2. Loss Aversion: The pain of a loss outweighs the pleasure of an equivalent gain, making us excessively risk-averse when considering a switch, even if it offers a higher probability of achieving our goals.
3. Sunk Cost Fallacy: We irrationally factor past investments (time, money, effort) into our decision to continue, which causes us to persist in endeavors that are no longer objectively worthwhile.
Embracing Quitting as a Skill
Duke argues that quitting is a valuable skill that requires cultivation. She offers several strategies to enhance our ability to quit effectively:
- Monkeys and Pedestals: This framework encourages prioritizing the identification and resolution of critical unknowns ("monkeys") before investing in less crucial aspects ("pedestals"). This approach helps to avoid the illusion of progress and facilitates early recognition of potential roadblocks, enabling more timely quitting.
- Kill Criteria: Establishing clear, predetermined criteria that signal when it's time to quit can help overcome our tendency to rationalize away negative signals and escalate commitment to failing endeavors. These criteria should include both a specific state (e.g., competitor installed, lack of executive buy-in) and a deadline (date or budget).
- Quitting Coaches: Engaging external perspectives, such as therapists, mentors, or leadership, can provide objective assessments and hold us accountable to our kill criteria. These coaches can help us see the situation more clearly and detach from the sunk costs and emotional attachments that hinder our ability to quit.
Real-World Examples
Duke highlights several compelling examples to illustrate the pitfalls of persistence and the benefits of timely quitting:
Everest Climbers: While heroic tales of summiting Everest abound, climbers who judiciously adhere to turnaround times and quit their ascent, even when feeling physically capable, demonstrate superior decision-making and save their lives.
Muhammad Ali: While Ali's grit propelled him to boxing success, his refusal to quit despite mounting evidence of neurological decline led to a tragic and avoidable deterioration.
Stuart Butterfield: By swiftly quitting the failing Glitch game, Butterfield freed himself to recognize the potential of Slack, a pre-existing internal communication tool, ultimately leading to a multi-billion dollar success.
Hyperloop and California Bullet Train: These ambitious transportation projects demonstrate the perils of prioritizing 'pedestals' (construction) over 'monkeys' (critical technical and regulatory hurdles), leading to massive sunk costs and questionable outcomes.
Critique
While Annie Duke's argument for the importance of quitting is compelling, several critiques can be offered:
1. **Oversimplification**: Real-world decision-making is often complex, involving factors beyond simple expected value calculations. Subjective elements such as passion, mission, and long-term vision can justify persistence even when faced with short-term setbacks.
2. **Context Dependency**: The optimal balance between grit and quitting varies by situation. For instance, swift quitting may be crucial in fast-moving, high-risk endeavors like startups or speculative investments, whereas long-term commitments in fields like scientific research or social justice may require sustained persistence despite challenges.
3. **Potential for Misapplication**: Emphasizing the act of quitting without sufficiently focusing on a robust initial decision-making process can lead to the premature abandonment of promising projects.
Annie Duke's work offers valuable insights into the often-overlooked skill of quitting. We can make more rational, data-driven decisions by understanding the psychological barriers to quitting and implementing strategies such as kill criteria and quitting coaches. This approach helps us avoid the pitfalls of sunk costs and ultimately achieve our goals more effectively. However, it is essential to remember that quitting is not always the best strategy. We must carefully consider the context, subjective factors, and the potential for misapplication in order to strike the right balance between persistence and strategic quitting.
Annie Duke's Monkeys and Pedestals Model
The "monkeys and pedestals" model, developed by Astro Teller, CEO of Google X (Google's in-house innovation hub), is a decision-making framework that assists individuals and organizations in prioritizing their efforts and resources when tackling complex, uncertain projects.
Imagine you're trying to train a monkey to juggle flaming torches while standing on a pedestal in a town square. To make this venture successful, what should you focus on first: building the pedestal or training the monkey? The answer is to prioritize training the monkey—the most challenging and uncertain aspect of the project. Here are three key reasons for this approach:
1. The Monkey Unlocks the System
If the monkey cannot be trained, building the pedestal is pointless; it would be a waste of time and resources. Addressing the critical unknown is essential before investing in less important aspects to avoid false progress and the accumulation of sunk costs without gaining valuable information.
2. Pedestals Create the Illusion of Progress
Building a pedestal may create a sense of progress, but it's merely an illusion. You learn nothing new by constructing the pedestal; you already knew how to build one. This false sense of achievement can lead to sunk cost bias, making it harder to quit later when you realize the monkey can't juggle.
3. Prioritizing Monkeys Facilitates Timely Quitting
By focusing on the monkey first, you are more likely to discover early on whether the project is feasible. If you face insurmountable challenges while training the monkey, you can quit before heavily investing in the pedestal, thus conserving resources for more promising pursuits.
Applying Monkeys and Pedestals
This mental model encourages teams to identify and address the most critical unknowns (monkeys) before investing in the supporting infrastructure (pedestals). Duke provides several real-world examples where this approach has proven successful:
- Hyperloop: Astro Teller's team at Google X quickly determined that the main "monkeys" for the Hyperloop project were regulatory hurdles and the challenge of safely stopping a high-speed train. They recognized that validating these unknowns would require building the entire system (a substantial pedestal), leading them to conclude that the project was unsuitable for their innovation hub. They reached this decision in just 15 minutes.
- California Bullet Train: This project prioritized building track on flat land (the pedestal) without addressing the challenge of tunneling through mountain ranges (the monkeys). As a result, the project has faced massive cost overruns and delays, demonstrating the consequences of failing to prioritize critical unknowns.
Benefits of the Model
The "monkeys and pedestals" model offers several advantages:
- Early identification of potential roadblocks: By focusing on the most crucial unknowns, teams can quickly determine if the project is feasible.
- More efficient resource allocation: Prioritizing monkeys prevents teams from wasting time and money on less critical aspects.
- Facilitates timely quitting: When teams encounter insurmountable challenges with the monkey, they are more likely to quit before significant sunk costs accumulate.
Redefining "Grit" through the Lens of Quitting
Annie Duke challenges the conventional view of "grit," which is often defined as unwavering persistence. Instead, she argues that true grit is about finding a balance between persistence and strategic quitting. This understanding is essential for navigating uncertainty and achieving long-term goals.
While many sources associate "grit" with positive qualities, emphasizing its role in overcoming adversity and achieving success, Duke contends that blind persistence can be harmful. This is especially true when individuals cling to failing endeavors despite clear evidence that they are not viable.
The Importance of Worthwhile Pursuits
Duke highlights the crucial distinction between persisting in "worthwhile" pursuits and clinging to lost causes. She argues that true grit involves:
1. Recognizing when persistence is no longer beneficial: This requires honest self-assessment and the ability to detach from sunk costs and emotional attachments.
2. Shifting our focus from avoiding losses to maximizing gains: Overcoming loss aversion is key; quitting a failing endeavor can free up opportunities for greater future successes.
3. Viewing quitting as a strategic decision rather than a failure: Embracing the idea that quitting can be a positive choice allows us to redirect our resources to more promising opportunities.
Real-World Examples of Redefined Grit
Duke provides several examples that illustrate her redefined notion of grit:
- Everest Climbers: Those who adhere to turnaround times and decide to quit their ascent, even when physically capable, demonstrate true grit by prioritizing their safety over the potentially fatal goal of reaching the summit. They understand that quitting can be a life-saving decision.
- Stuart Butterfield: By quickly discontinuing the failing game Glitch, Butterfield exemplified grit. He recognized the opportunity cost of continued investment and successfully redirected resources to develop Slack, ultimately achieving greater success.
- Sales Kill Criteria: Duke describes working with salespeople to implement criteria for determining when to abandon leads. This shift from pursuing every lead to strategically prioritizing those with a higher probability of closing led to better outcomes and a more balanced approach to persistence and quitting.
Conclusion
Annie Duke's redefinition of "grit" underscores the importance of strategic quitting in addition to persistence. By developing the ability to quit when necessary, using kill criteria, and seeking support from quitting coaches, we can overcome psychological barriers that impede effective decision-making. This nuanced approach to grit enables us to navigate uncertainty more effectively, avoid wasting resources on unworthy pursuits, and ultimately achieve our goals more efficiently.
Quitting: A Calculated Choice
Annie Duke reframes quitting not as a sign of failure but as a deliberate bet—a strategic decision made under uncertainty. Just as starting a venture involves a gamble on its success, so does the act of quitting. Duke emphasizes that both decisions require forecasting, assessing potential gains and losses, and navigating the inherent unknowns.
We can illustrate this concept through the following points:
1. Choosing an Alternate Path: Quitting represents a wager that reallocating resources and energy to another option will yield a better outcome than continuing on the current path. For example, Stuart Butterfield's decision to abandon the struggling Glitch game illustrates this point. By "quitting," he bet that investing his team's talent in a different project—Slack—would be more fruitful, a bet that ultimately led to substantial rewards.
2. Incomplete Information: Quitting decisions are made with partial knowledge. We rarely have full certainty that quitting will lead to a better outcome. Just as the initial decision to start a venture was made with limited foresight, the choice to quit is also influenced by unforeseen variables and unpredictable turns of fortune.
3. Timing of Quitting: The timing of quitting affects the nature of the bet. Quitting "on time" often feels premature because the full extent of the downside risk hasn't been realized. Duke emphasizes that waiting for definitive proof of failure usually results in greater losses. Quitting earlier, based on informed probabilities and kill criteria, might feel like abandoning a potentially winning hand, but it often mitigates losses and opens doors to more promising ventures.
To further illustrate quitting as a bet, Duke introduces concepts that help in making more calculated "quitting bets":
- Sunk Cost Fallacy: Duke warns against clinging to failing endeavors simply because we've already invested significant time, money, or effort. This backward-looking perspective hinders our ability to assess the future value of further investment. Instead, we should evaluate the bet based on potential future gains and losses, regardless of past commitments.
- Monkeys and Pedestals: This mental model helps identify the critical elements of a venture (the "monkeys," or core challenges) and the supporting infrastructure (the "pedestals"). Duke argues that prioritizing the monkeys allows for faster validation of a project's feasibility. If a monkey proves untrainable, quitting becomes a logical bet, saving resources that would have been wasted on building elaborate pedestals for a non-existent effort.
- Kill Criteria: These pre-determined conditions, ideally encompassing a specific state and a deadline, serve as guideposts for making the "quitting bet." When these criteria are met, it signals that the probability of success is low enough to warrant a strategic shift. This pre-commitment helps counter emotional biases and sunk cost fallacies that often cloud our judgment.
By embracing these concepts, we transform quitting from a passive act of resignation into an active, strategic choice. We start viewing it not as a failure to persevere but as a calculated bet on a more promising future. This shift in perspective allows us to navigate uncertainty more effectively, allocate resources more wisely, and ultimately increase our chances of achieving our goals.
Contrasting "Grit" with "Quitting": A Reevaluation
Annie Duke challenges the common perception of "grit" as solely about unwavering persistence. She argues that true grit involves a careful balance between persistence and the strategic ability to quit. While society often glorifies those who stick with challenges no matter what, Duke emphasizes that this approach can lead to harmful outcomes, especially when we hold on to endeavors that no longer align with our goals.
Typically, sources depict "grit" as a virtuous trait, associated with overcoming obstacles and achieving success. However, Duke contends that this simplified view overlooks the crucial role of quitting in navigating uncertainty and maximizing our potential.
The Dangers of Blind Persistence
Duke illustrates the pitfalls of blind persistence through compelling examples, such as the tragic case of Muhammad Ali. Ali’s celebrated grit, which drove him to boxing greatness, ultimately led to his decline when he ignored clear signs of physical and neurological deterioration, resulting in devastating consequences.
Similarly, the California bullet train project serves as an example of how a misguided emphasis on persistence can lead to significant waste. Project leaders focused on the "easy" task of laying track on flat land, neglecting the more challenging task of tunneling through mountain ranges. This oversight resulted in billions of dollars spent on an initiative that ultimately proved futile, highlighting the importance of addressing critical unknowns before committing substantial resources.
Embracing Quitting as a Strategic Option
Duke reframes quitting not as a sign of weakness or failure, but as a strategic tool for optimizing our efforts and enhancing our chances of success. She emphasizes that quitting can be an act of courage and wisdom, allowing us to:
- Cut our losses and redirect our resources to more promising ventures. For example, Stuart Butterfield’s decision to abandon the failing Glitch game and instead focus on developing Slack led to remarkable success.
- Avoid the sunk cost fallacy, which can trap us in failing projects simply because we’ve invested heavily in them.
- Recognize that the world is constantly changing, and what may have been a worthwhile pursuit at one point might not be anymore. This requires adaptability and a willingness to adjust our course when necessary.
Reframing Quitting: A Strategic Tool for Success
Annie Duke's central argument is that quitting, when approached strategically, is a crucial skill for achieving success and navigating the uncertainties of life. She challenges the traditional view that quitting is a sign of weakness or failure, advocating for its recognition as a powerful tool for optimizing resources, minimizing losses, and, ultimately, reaching our goals more effectively.
The following key aspects highlight Duke's argument:
1. Quitting as a Calculated Decision, Not a Surrender: Duke reframes quitting as a deliberate choice—a gamble made in the face of uncertainty. Just as starting a venture is a bet on its potential success, so is the act of quitting. This decision involves evaluating the likelihood of success for both the current path and alternative options, recognizing that clinging to a failing endeavor can lead to greater losses than strategically shifting course. For example, Stuart Butterfield abandoned the struggling game "Glitch" to focus on developing Slack, as he recognized the low probability of "Glitch" achieving significant success. His choice to pursue the communication tool ultimately yielded billions.
2. Overcoming Psychological Barriers to Quitting: Duke acknowledges that quitting often triggers emotional resistance, rooted in societal conditioning that glorifies persistence and stigmatizes quitting. This resistance is compounded by psychological biases like the sunk cost fallacy and loss aversion, which make it difficult to detach from past investments and embrace the uncertainty of new paths. The anecdote about Everest climbers illustrates this point, showing how predetermined "kill criteria," such as a 1 p.m. turnaround time, provide a framework for overcoming emotional biases and making rational quitting decisions, even when physically capable of continuing.
3. Using Kill Criteria and Monkeys & Pedestals as Decision Aids: Duke advocates for specific strategies to make more informed quitting decisions. "Kill criteria" are predetermined conditions that ideally combine a specific state (e.g., lack of executive buy-in) with a deadline (specific date or budget). When these criteria are met, it indicates that the probability of success is low enough to warrant a change in strategy. Additionally, the "Monkeys and Pedestals" mental model, borrowed from Astro Teller at X, encourages addressing critical unknowns ("monkeys") before investing in supporting infrastructure ("pedestals"). This allows for quicker validation of an idea's feasibility and facilitates early quitting if the core challenges prove insurmountable.
4. Shifting from a Culture of Persistence to Embracing Strategic Quitting: Duke argues that our societal emphasis on persistence, often reinforced by leadership and reward systems, creates a culture where quitting is discouraged. This discouragement leads individuals and organizations to cling to lost causes. She advocates for a shift toward embracing strategic quitting, empowering individuals to make informed decisions about when to persevere and when to redirect their efforts. For instance, Duke's work with salespeople to implement kill criteria illustrates how shifting focus from solely closing deals to strategically prioritizing leads with higher probabilities of success can lead to improved outcomes and a healthier relationship with both persistence and quitting.
By reframing quitting as a strategic tool, providing frameworks like "kill criteria" and "monkeys & pedestals," and encouraging a cultural shift toward embracing calculated quitting decisions, Duke empowers individuals and organizations to navigate uncertainty more effectively, mitigate losses, and ultimately achieve greater success by focusing on truly worthwhile pursuits.
Embracing Quitting as a Strategic Advantage
Duke reframes "quitting" as not a mark of failure, but rather a strategic tool for optimizing our efforts and navigating life's unpredictable nature. She argues that strategic quitting allows us to:
1. Cut our losses and redirect resources: By recognizing when a particular path is unlikely to yield the desired results, we can free our time, energy, and resources to pursue more promising ventures. The success of Slack, which emerged from Stuart Butterfield's decision to abandon the struggling game "Glitch," exemplifies this principle.
2. Avoid the sunk cost fallacy: Quitting requires us to acknowledge that past investments do not guarantee future success. We must detach ourselves from sunk costs and objectively evaluate the current situation, asking whether continued investment is truly justified based on potential future gains.
3. Adapt to changing circumstances: The world is constantly evolving, and what might once have been a worthwhile pursuit may no longer be so. Strategic quitting enables us to adjust our course in response to new information and shifting priorities, ensuring we remain aligned with our goals.
The Power of Prioritizing "Monkeys"
The "monkeys and pedestals" model encourages a shift in mindset from focusing on what feels achievable to prioritizing what is truly essential. By tackling the "monkeys" first, we can:
1. Validate Feasibility Early: Addressing critical unknowns directly allows us to quickly determine whether a project or idea is viable. If the "monkeys" prove too challenging to overcome, we can abandon the project before significant resources are wasted on building "pedestals." A prime example of this principle is Astro Teller's decision to reject the hyperloop project at X after just 15 minutes of evaluation.
2. Avoid the Illusion of Progress: Concentrating on "pedestals" can create a false sense of accomplishment, obscuring the lack of progress on the essential "monkeys." This may make individuals reluctant to abandon a project even when evidence suggests it is unlikely to succeed. The California bullet train project illustrates this pitfall, with billions spent on track segments that did not address the core tunneling challenges.
3. Reduce Risk and Mitigate Losses: By identifying and addressing the "monkeys" early, we can make more informed decisions about resource allocation. This enables us to cut our losses sooner if the core challenges prove insurmountable, freeing up resources to pursue more promising opportunities.
Applying the Framework
The "monkeys and pedestals" model can be used in various projects and innovation efforts. When evaluating a new idea or initiative, consider the following steps:
1. Identify the "Monkeys": Determine the crucial unknowns. What are the major challenges that must be addressed for the project to succeed?
2. Design Experiments to Tackle the "Monkeys": Create targeted experiments or investigations to gather data and validate the feasibility of overcoming these core challenges.
3. Delay Investment in "Pedestals": Avoid the temptation to focus on "easy wins" or supporting infrastructure until the viability of the "monkeys" has been clearly established.
4. Establish "Kill Criteria": Set clear conditions, ideally combining specific outcomes with a deadline, to determine when to abandon the project if the "monkeys" prove insurmountable.
By applying the "monkeys and pedestals" framework, individuals and organizations can make more strategic decisions, mitigate risks, and ultimately enhance their chances of success by addressing the core unknowns before investing in supporting infrastructure.
"Monkeys" in the Hyperloop Project at X: Identifying the Core Challenges
In evaluating the Hyperloop project, the team at X identified two significant "monkeys" that needed to be addressed:
1. Regulatory Hurdles: The first major "monkey" involved navigating the complex regulatory landscape associated with building a high-speed transportation system across multiple jurisdictions. The sources indicate that this would require addressing right-of-way issues, potential eminent domain challenges, and numerous other legal and bureaucratic complexities. Astro Teller acknowledges this challenge, stating, "We're Peter Pans with PhDs… I don't know if that's a monkey that we can solve." This highlights the team's awareness of their limitations and their focus on pursuing projects where their expertise could lead to tangible results.
2. Safe Braking at High Speeds: The most critical "monkey," which ultimately led X to abandon the project, was the uncertainty surrounding the ability to safely brake a train traveling at the proposed speeds of the Hyperloop. The sources emphasize that without a reliable solution to this challenge, the entire project became unfeasible. Building a full-scale test track to validate braking capabilities would have essentially required constructing the entire system—an investment deemed too risky given the core uncertainty.
These "monkeys," representing essential unknowns that could derail the entire project, illustrate the power of the "monkeys and pedestals" framework. By focusing on these core challenges early on, X was able to make a swift and informed decision to abandon the Hyperloop project, thus avoiding potentially massive financial losses similar to those incurred by companies like Virgin Hyperloop One, which chose to proceed without adequately addressing these fundamental unknowns.
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